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Thanks Gwen. I never received the welcome message when I joined the list. (If I had I wouldn't have bothered you personally about changing my subscription information.) I'm glad to have this information now. Also, guessing by Lauren's reaction, she may never have received it on joining either. I don't know if you have some automated system that's supposed to send the welcome letter whenever you subscribe someone new, but if you do, I think it's broken and you might want to look at it. Sending the welcome letter every couple months is a nice additional feature (I know I don't retain information like that in my head for very long), but if someone joins the day after the welcome letter goes out, then there will be almost 2 months where they don't have the list subscriber info. Just to let you know . . . Stephanae > > > In light of some recent confusion, not just on Lauren's part, I'm going to > start periodically reposting the welcome message I send out to new > subscribers to the list.